Supporting transparency and providing guidance...

At Forest Voluntary Action Forum we are committed to best practice and part of that is ensuring that all relevant policies and procedures are in place and regularly updated.

In addition to providing these documents for purposes of transparency, we also provide them here so that Voluntary groups are able to use our policies as guidance and templates for their own.

Please see the complete list of all our policies available to download from the buttons below.

FVAF Policy Documents

At Forest Voluntary Action Forum we are committed to best practice and part of that is ensuring that all relevant policies and procedures are in place and regularly updated.

pdf FVAF Complaints Policy Popular


FVAF undertakes to deal with all complaints promptly and in a structured manner. FVAF also undertakes to ensure that the outcome of a complaint will, if the complaint be upheld, form the basis of a process to improve the service provided and that this will be a monitored and evaluated process.

pdf FVAF Confidentiality Policy Popular


FVAF recognises that staff, both employed and volunteer, gain information about individuals and organisations during the course of their work or activities. In most cases such information will not be stated as confidential and staff may have to exercise common sense and discretion in identifying whether information is expected to be confidential. This policy aims to give guidance but if in doubt, seek advice from your line manager.

pdf FVAF Data Protection, Handling & Management Policy Popular


Most data held by FVAF is about organisations, their staff and volunteers. Data protection legislation relates to personal data, about identifiable people, and organisations by definition cannot be data subjects, covered by the regulations. Named contacts within organisations do however qualify. Home addresses used as contact points for organisations, even if a name is not held, could be viewed as making it possible to identify an individual and it would therefore be wise to treat this as personal data.

pdf FVAF Disciplinary Procedure Policy Popular


FVAF’s aim is to encourage improvement in individual conduct or performance. This procedure sets out the action which will be taken when disciplinary rules are breached.

The procedure is designed to establish the facts quickly and to deal consistently with disciplinary issues. No disciplinary action will be taken until the matter has been fully investigated.

pdf FVAF Employment Policy Popular


Both trustees and staff of FVAF wish the organisation to be seen as an employer of best practice with an open and agreed set of policies covering its activities. The engagement of paid staff is in itself a major undertaking and needs to employ fair and equitable practices as prescribed by this overarching policy. Due reference to the FVAF Equality and Diversity Policy should be made at all times in the interpretation of this policy.

pdf FVAF Environmental Policy Popular


At a time of ongoing critical assessment as to how the resources of the world are being employed in economic and social activity it is essential that all involved with Forest Voluntary Action Forum have a clear understanding as to how its work can impact on the environment. It accepts responsibility for its actions and commits to working towards reducing any harmful effects it may have on the environment. It is also understood that as a leader in the Forest of Dean Voluntary and Community Sector it is a responsibility of the agency to manifest best practice.

pdf FVAF Equality & Diversity Policy Popular


FVAF recognises that many people in our society experience discrimination or lack of opportunity for reasons which are not fair. These include: race, religion, creed, colour, national and ethnic origin, political beliefs, gender, sexual orientation, age, disability (including mental illness), HIV status, marital status, responsibility for dependants, appearance, geographical area, social class, income level or criminal record.

pdf FVAF Grievance Procedure Policy Popular


It is the policy of Forest Voluntary Action Forum to ensure that employees with a grievance relating to their employment can use a procedure which can help to resolve grievances as quickly and as fairly as possible.


pdf FVAF Health & Safety Policy Popular


Our policy is to provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees, and to provide such information, training and supervision as they need for this purpose. We also accept our responsibility for the health and safety of other people who may be affected by our activities.

pdf FVAF Lone Worker Policy Popular


The Health and Safety at Work Act 1974 requires FVAF to provide a safe environment, safe equipment and safe systems of work for its employees and volunteers and others who may work on its premises. These requirements are applicable to all work situations and particular attention must be paid to situations where staff are working alone or outside normal working hours.

Working alone can introduce or enhance hazards, e.g. lack of assistance if needed, first aid cover, emergency situations, violent attack etc. There are inevitably tasks where staff will work by themselves and frequently this lone working may occur in the evening and at weekends.

pdf FVAF Safeguarding Policy Popular


Forest Voluntary Action Forum believes that it is always unacceptable for a child, young person or vulnerable adult to experience abuse of any kind and recognises its responsibility to ensure that its working practices minimise the risk of abuse to those less able to protect themselves from harm or exploitation.

The specific aim of this policy is to outline the practice and procedures for both paid staff and volunteers in Forest Voluntary Action Forum to enable them to contribute to safeguarding the welfare of their service users. It also seeks to protect the worker themselves especially in terms of working alone and attention is drawn to the Lone Worker Policy of Forest Voluntary Action Forum.

pdf FVAF Volunteer Policy Popular


FVAF will strive to initiate and support measures designed to encourage inclusivity in the volunteering field. The organisation has extensive experience of working with volunteers, and its own Trustees and Directors offer their services to the organisation on a voluntary basis. It is intended that, as appropriate, FVAF will offer volunteer opportunities in both the office supporting core work (administration, IT etc) and also to be involved in the community projects that FVAF delivers. Given that it is part of the FVAF remit to raise the profile of volunteering in the area and to promote good practice among organisations using volunteers it is clearly important that FVAF observes the highest standards when working with its own volunteers.

pdf FVAF Whistleblowing Policy Popular


It is important that any fraud, misconduct or wrongdoing by staff or others working on behalf of the charity is reported and properly dealt with. We therefore require all individuals to raise any concerns that they may have about the conduct of others in the charity or the way in which the organisation is run. This policy sets out the way in which individuals may raise any concerns that they have and how those concerns will be dealt with.